At TechieMinions, we provide tailored digital solutions, including web and mobile app development, integrations, DevOps, product management, and blockchain services. This Fulfillment Policy outlines how TechieMinions ("We" or "Our Company") delivers services, processes cancellations, handles complaints, and, if applicable, manages refunds for services purchased through our website (techieminions.co) and paid via Stripe or other supported payment processors. Please review the policy to understand our service commitments.
TechieMinions specializes in delivering digital services rather than physical products, we follow a straightforward, transparent billing process. Billing is conducted at the beginning of each month for services completed in the prior month. This post-service billing structure lets you review our work before payment, ensuring you only pay for services delivered to your satisfaction.
We are dedicated to providing high-quality, tailored solutions that meet each client’s specific requirements. All sales are final upon payment. However, if you experience any issues or discrepancies, we encourage you to reach out to us before making your final payment. Our team is here to collaborate on resolving concerns, whether that involves refining the scope of work or providing additional support, to ensure your expectations are fully satisfied.
We recognize that business needs can change, occasionally requiring adjustments or cancellations of services. The terms for cancellations are specific to the service agreement you have with us. These terms are clearly mentioned in the master service agreement signed at the onset of our partnership. If you need to explore service cancellation or seek further details about the process, please consult your agreement or reach out to us directly. We’re here to provide clarity and guide you through any necessary transitions.
Our services are strictly limited to the defined scope of work. Any additional requests outside the initial agreement are subject to review and may incur additional charges. New feature requests or project expansions require a separate agreement. Clients will be informed promptly if any requested changes fall outside the initial scope.
For any issues, email contact@techieminions.co. We will respond within 3 to 5 business days, assessing each case individually for fair resolution options.